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Ultimate Guide to ECVs in Disney World

Ultimate Guide to ECVs in Disney World

ECVs in Disney World are great for opening up the most magical place on earth to people that may not have been able to enjoy it otherwise. Navigating the sprawling grounds of Walt Disney World with the utmost comfort and convenience, we will be exploring every corner of this captivating realm aboard an Electric Conveyance Vehicle (ECV). With its seamless blend of innovation and imagination, Disney invites all guests, regardless of mobility, to experience the enchantment firsthand. So, buckle up and prepare to embark on an enchanting odyssey like no other, as we traverse the enchanting landscapes, iconic attractions, and heartwarming experiences that await us at every turn. Your magical adventure begins now!

What is an ECV?

An Electric Conveyance Vehicle (ECV) is a motorized mobility device designed to assist individuals with limited mobility in getting around various environments. ECVs are commonly used by people who have difficulty walking long distances or standing for extended periods of time. These vehicles provide a comfortable and convenient way for individuals to navigate through places like theme parks, shopping centers, and other large public spaces.

ECVs are available for rent to help guests with mobility challenges explore the expansive park grounds with ease. These vehicles are designed to ensure that all guests, regardless of their physical abilities, can fully enjoy the magical attractions, shows, and experiences offered at the theme park. ECVs typically feature a seat, handlebars or a steering mechanism, and are powered by electricity, allowing guests to effortlessly maneuver through the park while conserving their energy for the enchanting adventures that await.

Why Might You Want to Use an ECV in Disney?

Did you know that a typical Disney day is over 10 miles of walking? For your average person that is rough on your feet, but if you have knee issues, back issues, fatigue issues, or more, it can be next to impossible. 

ECVs make Disney accessible to almost anyone! 

At Walt Disney World, a variety of Electric Conveyance Vehicles (ECVs) are available to cater to the diverse needs of guests with limited mobility. These specialized vehicles provide an extra layer of accessibility, ensuring that everyone can partake in the enchanting experiences the theme parks have to offer. 

Types of ECVs in Disney World

Disney World only offers one type of ECV to rent in the parks. Each park has a rental station, including Disney Springs. These ECVs are a bit bulkier than some other types of scooters, but they are convenient. You won’t have to deal with getting your ECV on or off transportation vehicles because you return them before exiting the park. 

There is an endless list of rental companies around Orlando, Florida that will deliver to your resort. You can choose different features for your perfect ECV.  Compact, shaded, long lasting, heavy duty, and even pink! (More on that in our personal experience section at the bottom of the article.)

It’s important to note that the availability of specific types of ECVs may vary depending on the park and the rental location. Guests are encouraged to inquire about the different options when making arrangements for ECV rentals. No matter the choice, each type of ECV ensures that all guests can immerse themselves in the magic of Disney World while enjoying a seamless and accessible experience.

Walt Disney World goes above and beyond to ensure that every guest can fully embrace the enchantment of the theme parks, and their provision of Electric Conveyance Vehicles (ECVs) is a testament to this commitment. ECVs, available for rent within the parks, are designed to empower guests with limited mobility to explore and experience the magic without limitations.

Where are the ECV Rental Stations in Disney World

Electric Conveyance Vehicle (ECV) rental stations are conveniently located throughout the Walt Disney World parks to provide easy access and assistance for guests with limited mobility. While specific locations may be subject to change, here’s a general idea of where you can typically find ECV rental stations within the Disney parks:

  • Magic Kingdom
    ECV rental stations can usually be found near the entrance of the park, close to City Hall on Main Street U.S.A. This central location ensures that guests can easily obtain their ECVs and begin their magical journey through the park.
  • Epcot
    At Epcot, the ECV rental station is often situated near the entrance, allowing guests to rent their mobility devices before embarking on an exploration of the park’s diverse and captivating pavilions.
  • Disney’s Hollywood Studios
    Look for the ECV rental station near the park’s entrance, close to Guest Relations. From here, you can pick up your ECV and set out to experience the thrilling attractions and immersive worlds of Hollywood Studios.
  • Disney’s Animal Kingdom
    The ECV rental station in Disney’s Animal Kingdom is typically located near the entrance, near Guest Relations. With your ECV in hand, you can navigate through the park’s lush landscapes and encounter its fascinating wildlife.
  • Disney Springs Marketplace
    The ECV rental station in Disney Springs is often situated near the Welcome Center in the Disney Springs Marketplace area. This central location ensures that guests visiting Disney Springs can conveniently rent ECVs to navigate the expansive complex, explore its diverse offerings, and enjoy the vibrant atmosphere, including the numerous shops, restaurants, and entertainment venues.

Are ECV Rentals Guaranteed?

It’s important to note that ECV availability is on a first-come, first-served basis, and quantities may be limited.Also note, you cannot reserve a rental ahead of time.  Additionally, while these locations are generally consistent, it’s always a good idea to check the official Walt Disney World website or inquire with park staff for the most up-to-date information about ECV rental stations and their specific locations within the parks. 

This way, you can ensure a smooth and accessible experience as you embark on your magical Disney adventure.

How Much Do ECV Rentals Cost?

In general, the rental cost for an ECV at Disney World may start at around $50 per day for a standard ECV. Other types of ECVs, such as heavy-duty models or two-seater options, may have higher rental rates. Additionally, there may be multi-day rental packages available at a discounted rate.

It’s important to note that ECV rental prices are subject to change and may vary based on factors such as the specific park, the duration of rental, and any promotions or packages that Disney may offer. When planning your trip to Disney World and considering ECV rental, I recommend reaching out to Disney Guest Services or checking the official website for the most accurate and current pricing details. This way, you can make informed decisions about accessibility options and budgeting for your magical Disney experience.

You will likely find a better deal through a third party company. You can reserve exactly what you want for the exact amount of time that you need. The disadvantage is figuring out how to get it to and from the parks. If you are driving yourself, DON’T BOTHER! Those ECVs are insanely heavy. Like 200 lbs. 

Rules for Renting ECVs in Disney World

For the convenience and accessibility of all our valued guests, Electric Conveyance Vehicles (ECVs) are designed to remain within the confines of the Walt Disney World theme parks. As a part of our policy, ECVs must be returned to the park’s entrance or designated rental area before exiting. We kindly request that guests retain their rental receipt, as it entitles them to a seamless experience when transitioning between different parks within the resort.

Should you wish to explore another enchanting realm, you can effortlessly exchange your ECV at no additional cost, ensuring a smooth continuation of your magical journey through the captivating world of Walt Disney World. Your comfort and mobility are our top priorities, and we’re committed to making your visit as delightful and accessible as possible.

Pros and Cons of Renting an ECV From a Third Party

While Walt Disney World offers on-site Electric Conveyance Vehicle (ECV) rentals to enhance accessibility for all guests, some visitors may choose to explore the option of renting ECVs from third-party companies. This alternative can present both advantages and considerations, allowing guests to make an informed decision based on their specific needs and preferences.

One of the primary advantages of renting an ECV from a third-party company is the potential for cost savings. Third-party rentals may offer competitive pricing, particularly for extended stays or large groups, making it a more budget-friendly option for guests seeking accessibility solutions. Additionally, some third-party companies might provide delivery and pickup services directly to your accommodation, eliminating the need to transport the ECV to and from the parks.

Ultimately, the decision to rent an ECV from a third-party company versus using Disney’s on-site rental service depends on individual preferences and priorities. Those seeking cost savings and flexibility in delivery and pickup may find third-party rentals appealing. However, guests who prioritize a seamless and fully integrated accessibility experience within the parks may prefer Disney’s official ECV rentals, which are optimized for the unique layout and features of the Walt Disney World resorts. Before making a choice, it’s advisable to thoroughly research both options, consider your specific needs, and evaluate how each choice aligns with your Disney vacation expectations.

What Are Some Third Party Rental Companies?

It is impossible to keep up with the full list of rental companies because it seems like every week a new one pops up. We always recommend a simple Google search and checking reviews before you make you choice. 

Here are a few examples of third-party ECV rental companies that were known to operate near Disney World:

  • ScooterBug
    ScooterBug is an official Disney Featured Provider for ECV rentals. They offer ECVs and mobility scooters for rent, and you can arrange for delivery and pickup directly to your Disney resort hotel. They are a convenient and popular choice for guests seeking accessibility solutions.
  • Apple Scooter
    Apple Scooter provides ECV and scooter rentals with delivery options to many hotels near Disney World. They offer a variety of mobility solutions to cater to different needs.
  • Buena Vista Scooter Rentals
    Buena Vista Scooter Rentals is another option for ECV rentals with delivery to Disney World resort hotels. They offer a range of models and accessories to choose from.
  • Best Price Mobility
    Best Price Mobility provides ECV and mobility scooter rentals, as well as wheelchairs, and offers delivery to many Orlando area hotels, including those near Disney World.
  • Scootarama
    Scootarama offers ECV and scooter rentals and provides delivery to select hotels around the Disney World area.

See more rental companies near Disney World here.

Rules for ECVs on Disney Transportation

Walt Disney World has specific guidelines and rules for bringing Electric Conveyance Vehicles (ECVs) onto different types of Disney transportation options. Please note that these rules may have evolved or changed since then, so I recommend checking the official Walt Disney World website or contacting Disney Guest Services for the most up-to-date information before your visit. Here is a general overview of the rules for taking ECVs on various Disney transportation options:

  • Buses
    ECVs are allowed on Disney buses. They typically have designated spaces for ECVs to be securely parked during transportation. However, it’s important to note that these spaces are limited, and availability may vary. ECV users should be prepared for the possibility that a bus with available space may not always be immediately accessible.
  • Monorails
    ECVs are generally allowed on Disney monorails. There is a designated area within the monorail cars where ECVs can be accommodated. Monorails provide convenient transportation between certain resorts and Magic Kingdom or Epcot.
  • Boats and Ferries
    ECVs are allowed on some boats and ferries, depending on the size and type of vessel. For example, larger ferry boats that connect the Ticket and Transportation Center to Magic Kingdom often have space for ECVs. Smaller watercraft may have limited or no space for ECVs.
  • Skyliner
    ECVs are generally permitted on the Disney Skyliner gondola system, which connects some resorts and Epcot to Disney’s Hollywood Studios. The gondolas have a separate space for ECVs to be loaded and secured.

It’s important to be aware that while ECVs are generally allowed on Disney transportation, space can be limited, especially during peak times. Additionally, some modes of transportation may have weight and size restrictions. Always check with Disney Guest Services or transportation operators for specific guidelines, as well as any updates or changes that may have occurred since my last update. Ensuring a smooth transportation experience with your ECV will help you navigate the parks and resorts comfortably during your Disney World adventure.

Places Where You Can’t Use an ECV

Walt Disney World has specific accessibility guidelines for certain attractions that require guests using Electric Conveyance Vehicles (ECVs) to transfer to a wheelchair to enter the queue and experience the attraction. This is primarily due to the design and layout of the attraction queue, ride vehicles, or safety considerations.

Here are a few examples of attractions that require guests using ECVs to transfer to a wheelchair for queue entry and attraction experience:

  • Pirates of the Caribbean (Magic Kingdom)
    Due to the nature of the boats and the boarding process, guests using ECVs might be required to transfer to a wheelchair to access the attraction.
  • It’s a Small World (Magic Kingdom)
    Similar to Pirates of the Caribbean, the boats used in this attraction may require guests in ECVs to transfer to a wheelchair for access.
  • Haunted Mansion (Magic Kingdom)
    In some cases, guests using ECVs might be asked to transfer to a wheelchair for the duration of the attraction experience due to the ride vehicle design and loading process.
  • Spaceship Earth (Epcot)
    The ride vehicles in Spaceship Earth may require guests using ECVs to transfer to a wheelchair for boarding and the duration of the attraction.
  • Kilimanjaro Safaris (Disney’s Animal Kingdom)
    Depending on the ECV size and vehicle design, guests might be asked to transfer to a wheelchair for the safari vehicle boarding process.

Please remember that these guidelines are subject to change, and Disney is committed to providing accessibility for all guests. If you or someone in your party uses an ECV, it’s a good idea to consult with Disney Cast Members at each attraction for the most up-to-date information and assistance. Disney’s goal is to ensure that all guests have a safe and enjoyable experience while maintaining the highest level of accessibility possible.

How Long Does the Battery of ECVs Last?

The battery life of an Electric Conveyance Vehicle (ECV) can vary widely based on factors such as the type and model of the ECV, the weight it is carrying, the terrain it is used on, and the speed at which it is operated. Many ECVs used in theme parks are designed to last for a full day of park exploration on a single charge.

For a day at a Disney park, where you might be using the ECV to navigate between attractions, shows, restaurants, and other areas, a well-maintained and fully charged ECV should be able to last throughout the day. However, it’s important to take certain precautions to maximize battery life:

  • Charge Fully
    Ensure the ECV is fully charged before you start your day at the park. Many theme parks provide charging stations for ECVs, so taking breaks and topping up the battery during the day can help extend its usage.
  • Avoid Aggressive Driving
    Operating the ECV at higher speeds or accelerating quickly can drain the battery faster. A steady and moderate pace can help conserve energy.
  • Use Efficient Routes
    Plan your route efficiently to avoid unnecessary detours or steep inclines that can put additional strain on the battery.
  • Monitor Battery Indicator
    Most ECVs have a battery indicator. Keep an eye on it throughout the day to gauge the remaining charge and make adjustments as needed.
  • Practice Energy Conservation
    Turn off lights or other non-essential features on the ECV when not needed to save energy.

Practice Good Etiquette with an ECV in Disney World

Everyone has had a bad experience with someone in an ECV. We are so grateful for these vehicles so we can enjoy Disney with our whole family, but it is important for ECV users to be mindful. These vehicles are big and heavy, and they can really harm others if the driver is not careful. 

Here are some tips to ensure a positive experience for everyone:

  • Stay Mindful of Others
    Be aware of your surroundings and the flow of pedestrian traffic. Drive at a moderate speed, especially in crowded areas, and always yield to pedestrians. Slow down or stop when necessary to avoid collisions or congested areas.
  • Observe Queue Procedures
    Follow the queue procedures for attractions, shows, and dining establishments. Be patient and respectful while waiting in line, and follow Cast Members’ instructions for boarding and disembarking.
  • Park in Designated Areas
    When you’re not using your ECV, park it in designated areas, especially during attractions, shows, and dining. Make sure it’s out of the way and doesn’t obstruct pathways or entrances.
  • Use Marked Paths and Entrances
    Stick to marked paths, entrances, and exits for ECVs. Avoid using stairways or other non-designated areas that may not be accessible.
  • Be Polite and Patient
    Treat fellow guests, Cast Members, and other park personnel with kindness and patience. If you have questions or need assistance, ask politely and respect their responses.

Follow Cast Members’ Instructions
Follow any directions given by Disney Cast Members regarding ECV usage, accessibility, and safety.

By practicing these etiquette tips, you can contribute to a positive and inclusive atmosphere in the Disney parks, ensuring that all guests, regardless of their mobility needs, can enjoy a magical and memorable experience.

Troubleshooting Your ECV

Troubleshooting Electric Conveyance Vehicles (ECVs) can help you address common issues and ensure a smoother experience during your visit to the Disney parks or any other location. Here are some troubleshooting tips:

  • Check the Battery
    If your ECV is not powering on or seems sluggish, ensure that the battery is properly connected and charged. Check the battery indicator to gauge the level of charge.
  • Inspect Cables and Connections
    Make sure all cables and connectors are securely in place. Loose connections can cause power issues.
  • Reset or Restart
    If your ECV is not responding, try turning it off and then back on again. This can sometimes resolve minor glitches.
  • Check for Obstructions
    Ensure that there are no obstructions around the wheels, motor, or other moving parts. Debris can impede movement.
  • Tire Pressure
    Check the tire pressure to ensure it’s within the recommended range. Underinflated or overinflated tires can affect the ECV’s performance.
  • Emergency Shut-Off
    Some ECVs have an emergency shut-off switch or button. Make sure it’s not accidentally engaged.
  • Overloading
    Ensure that the weight being carried by the ECV is within its specified capacity. Overloading can strain the motor and battery.
  • Accessories
    If you have added accessories or modifications to the ECV, check if they are causing any issues. Remove any accessories that might be interfering with the normal operation.
  • Temperature and Weather
    Extreme heat or cold can affect battery performance. If possible, store the ECV in a temperate environment when not in use.
  • Report to Staff
    If you encounter persistent issues, contact Disney Cast Members or the rental company staff for assistance. They may be able to provide on-site troubleshooting or arrange for a replacement if needed.
  • Documentation
    If you have the ECV’s manual or documentation, refer to it for troubleshooting guidance specific to your model.
  • Be Cautious
    If you’re unsure about troubleshooting or fixing a problem, it’s better to seek assistance from qualified personnel. Attempting to fix complex issues without proper knowledge can worsen the situation.

Remember, safety is paramount. If you encounter a serious issue or feel unsafe while using the ECV, stop using it immediately and seek assistance. By being proactive and informed, you can address minor issues and maximize the reliability of your ECV during your time at the parks.

Can You Get DAS with an ECV in Disney?

Being in an Electric Conveyance Vehicle (ECV) at a Disney park is not, in itself, grounds for obtaining the Disability Access Service (DAS) through Disney. The Disability Access Service is a distinct accommodation designed to assist guests with disabilities who face challenges navigating traditional standby queues due to their condition. It aims to create a more inclusive and accessible experience for individuals with disabilities while minimizing their wait times for attractions.

Check out our in-depth article all about DAS and how to use it here.

The Disability Access Service (DAS) is not solely based on the use of mobility devices like ECVs. Instead, it is intended for guests with disabilities—such as those with cognitive, sensory, or mobility-related impairments—that prevent them from waiting in a conventional queue environment. The DAS allows these guests and their parties to schedule return times for attractions that are comparable to the current wait times, thereby minimizing the need to physically stand in line. This service recognizes that some disabilities are not immediately visible and ensures that guests with varying needs can enjoy the park’s offerings in a way that is both fair and accommodating.

To obtain the Disability Access Service, guests need to visit a Guest Relations location at the park and discuss their specific accessibility needs with a Cast Member. The Cast Member will provide information on how the DAS works and determine eligibility based on the guest’s individual circumstances. It’s important to note that while mobility devices like ECVs provide valuable assistance to those who require them, the DAS is a separate accommodation that focuses on providing equitable access to attractions for guests with a range of disabilities.

An Inside Look At Our ECV Experience:

I recently went on a full-on Momcation. You read that right. A momcation. Me and my mom hopped on a plane and went to Disney World with no kids and no husbands. Cue the angel choir!

My mom has some mobility issues so she hasn’t been to Disney World in almost 40 years. When I had asked her why not she mentioned that she couldn’t walk that much or stand that long. I got chu, Mom.

I told her, no worries, we are getting an ECV!

Our Rental Experience

We ended up renting from a third party company and it worked better for us than the Disney option. First of all, she was able to order a pink one, and that made her really happy. Plus, we got a great interaction from the cute GI Joe with the pink crayon!

Another reason why third party was great for us is because it was brought to our resort. If you use a Disney rental you cannot get the ECV until you are at the park. That means you are walking to your resort transportation, which could be about a 1/2 mile, standing in line for the transportation, which can easily be 20 minutes, and then walking to the park entrance which in some cases, isn’t super close. Basically, for those with back and mobility issues, your day is over before it began.

Experience with Issues

Having never used an ECV myself I was surprised how efficient Cast Members are at taking an ECV from loading areas on a attraction to the unloading area. Minimal time was spent standing. However, that pesky parking break can be a pain!

Cast Members will set the parking break. It is part of their protocol, so don’t berate them about it. The parking break is on the very bottom behind the back wheel. If not completely disengaged the scooter will seem like the battery is dying even though 2 minutes ago it was full. It was a very scary experience, but ended up it was totally my fault. Oops!

ECVs on Transportation

All ECVs are allowed on Disney transportation. Full disclosure, it is a royal pain. If you have a sweetheart of a bus driver, ask them if they can park it for you. It’s pretty stressful to have to parallel park an awkward vehicle which a touchy accellerator in a tight bus with a whole crowd watching. It was stressful! And I didn’t even do it!

ECVs at Attractions in Disney World

Most queue lines in Disney World are accessible, meaning ECV friendly. That doesn’t mean that they are spacious, so watch your toes. Thanks, ma… My white shoes still have a tire mark. HAHA.

There are attractions that do require you to transfer to a wheel chair in the queue line. Be prepared to just skip those attractions. It was no easy feet pushing an adult in a wheel chair up the ramp for Tower of Terror. And I had to look at the ramp for the PeopleMover and just say no.

But you know what? We had a great time! Who cares if we had to skip a few things.

Takeaways

My mom almost didn’t want to do this because she was ashamed that she needed the scooter. I told her that was ridiculous. Disney World is for everyone. It is a happy place. If you or someone with you needs help getting around, then do it. I promise it will make the whole trip more comfortable and magical!

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