There is a magical secret hiding in Orlando, Florida, and if you love Disney merchandise at a fraction of the park price, you need to know about it. It's called Disney's Character Warehouse, and it is unlike any other Disney shopping experience you have had. This isn't a regular Disney Store. The Character Warehouse is a true outlet store packed exclusively with merchandise from the Disney Parks, including Walt Disney World, the Disney Cruise Line, Disneyland, and even international parks like Aulani. Think overstock, past-season items, and limited-time event merchandise that didn't fully sell through, now available at seriously steep discounts. We are talking 50 to 80% off what you would pay inside the parks on a normal day.
As someone who lives right next door to all this magic, Character Warehouse is genuinely how I stock up on Disney clothing, housewares, pins, Christmas ornaments, and everything in between. If you have never been, consider this your official invitation.
What Exactly Is Disney's Character Warehouse?
Disney's Character Warehouse is operated by Disney Parks and Resorts as a liquidation outlet for surplus theme park merchandise. This is a critical distinction worth understanding because it means you will not find the same inventory you would at a Disney Store or on shopDisney. What you find here is authentic Disney Parks merchandise, the exact same items that were sold at Magic Kingdom, Epcot, Disney's Hollywood Studios, Animal Kingdom, and the Disney Cruise Line, just now available at outlet prices because the season has passed, the event is over, or the stock simply needs to move.
You can find merchandise at 30%, 50%, 70%, even 80% off retail price at the Character Warehouse outlets, including Disney Dooney & Bourke purses, Loungefly backpacks, clothing, souvenirs, and more. The inventory rotates constantly, which is both the magic and the challenge of this place. You never quite know what you are going to find, and that treasure-hunt energy is honestly half the fun.
Where to Find Disney's Character Warehouse in Orlando
There are two Character Warehouse locations in the Orlando area, and they each have their own personality and advantages. A third location exists at Sawgrass Mills Mall in Sunrise, Florida, which is a great option if you are heading south toward Fort Lauderdale or Miami.
Orlando Vineland Premium Outlets
This is the location closest to Walt Disney World, sitting just outside of Disney Springs and roughly a 10 to 15 minute drive from the parks. If you are staying on Disney property or in the Lake Buena Vista area and do not have a car, this is the location you will want to prioritize since ride share costs are lower and the outlet mall even offers a free shuttle service from participating hotels in the area.
The Vineland store is the larger of the two Orlando locations and tends to carry the widest inventory. The trade-off is that it is almost always busier. Expect a line to get in, especially on weekends and holidays.
Address: 8200 Vineland Ave, Suite 1252, Orlando, FL 32821
Hours: Monday through Saturday 10:00 AM to 9:00 PM | Sunday 11:00 AM to 7:00 PM
Parking note: The Vineland outlet charges for garage parking. The cost is $10 to park in the garage. If you want to avoid the fee, street-level surface spots do exist but they fill up fast. Your best bet for free parking is arriving right at opening or in the final hour before close.
Orlando International Premium Outlets (I-Drive)
The International Drive location sits further north near Universal Orlando Resort, right off I-4. Generally speaking, the I-Drive outlets tend to be nicer, and many shoppers have had greater success finding good Walt Disney World merchandise at that location. The store here is smaller than Vineland, but because it is a little further from Disney property it tends to be less picked over, especially on weekday mornings. We have walked out of the I-Drive location with arms full of great finds on days when Vineland felt sparse.
Address: 4951 International Drive, Suite 95, Orlando, FL 32819
Hours: Monday through Saturday 10:00 AM to 9:00 PM | Sunday 11:00 AM to 7:00 PM
Parking note: This location also has some converted paid parking spots. Same strategy applies here: morning or evening visits tend to be easier for finding a free spot without the headache.
Sawgrass Mills Mall (Sunrise, FL)
Address: 12801 W. Sunrise Blvd., Sunrise, FL 33323
The Lines: What You Need to Know Before You Go
This is the part of the Character Warehouse experience that has changed the most since the old days, and it is important to set expectations. Both Orlando locations use a one-in, one-out policy to manage capacity, which means there is almost always some kind of wait. The wait can range from a few minutes to a few hours depending on crowd levels and time of day.
At the Vineland location especially, the virtual queue system is sometimes in use during busy periods. When active, you give your phone number to a Cast Member, receive a text when it is your turn, and then have a window of about 15 minutes to return and enter the store. The virtual queue opens up to 90 minutes before the store does, so if you arrive early and get yourself in the queue before the doors open, you often walk right in with the first wave of shoppers.
The shortest wait tends to be at the end of the night, since resellers typically show up first thing in the morning to pick over the new arrivals, and the Orlando outlets are generally less busy in the last hour before closing. That last-hour strategy has become our personal go-to, especially at the Vineland location.
The I-Drive location tends to have shorter waits and is often an easier, more relaxed shopping experience overall. If wait times are a concern for you, heading there first is a smart call.
The Reseller Reality
It would be dishonest not to mention this part of the Character Warehouse experience because it genuinely affects what you find. Resellers arrive early with wagons and notebooks of what they need to purchase, specifically to buy desirable merchandise at outlet prices and flip it online at a significant markup. This means that highly coveted items, think event-specific Loungefly backpacks, RunDisney Dooney & Bourke bags, and fresh festival merchandise, can disappear fast on the days they arrive.
Disney has taken steps to address this by explicitly stating there are no returns on any merchandise. So be sure to try on your finds and throughly check for any imperfections.
What to Expect to Find at Disney's Character Warehouse
The honest truth about shopping here is that the stock is never guaranteed. That is part of what makes it exciting. That said, here are the categories you can reliably expect and what tends to show up in each one.

Disney Apparel
The clothing section is consistently one of the strongest areas of the store. The women's section is typically the largest, but there are good options for men and kids too. Spirit jerseys, t-shirts, sweatshirts, puffer jackets, denim jackets, princess costumes, and Her Universe dresses all show up regularly. The baby section is on the smaller side, so if you are shopping for a newborn or infant, temper your expectations a bit. In recent visits shoppers have found Haunted Mansion merchandise including Crocs, spirit jerseys, and shirts, as well as Star Wars spirit jerseys and discounted Hocus Pocus spirit jerseys as low as $7.99.
Bags and Accessories: Dooney, Loungefly, and More

This is where the real treasure hunts happen. Dooney & Bourke Disney bags appear at Character Warehouse regularly, and they are almost always the styles tied to specific RunDisney events, Epcot festivals like Food and Wine or Flower and Garden, or limited-time park celebrations, styles that have already passed their original sale window. If you are fortunate during your visit, you might score a coveted Dooney & Bourke bag for under $150, which typically retail for much more in the parks.

Loungefly backpacks and crossbody bags also make frequent appearances, including Marvel and Star Wars styles alongside Disney Park-specific designs. Recent April 2025 visits even turned up Disney Cruise Line Lug bags and a RunDisney Dooney & Bourke backpack. Just this past weekend I scooped up a jumbo Stoney Clover fanny for $85! These are the kinds of finds that make the trip absolutely worth it.
Kids Toys & Plush

The toy section leans toward plush and smaller collectibles. You will find character plushies, action figures, and occasionally Lego sets or themed playsets. The selection varies widely depending on what the parks are clearing out at any given time. Kids' carry-on suitcases with character themes sometimes pop up as well at very reasonable prices.
Jewelry & Accessories

The jewelry section has shifted a bit since the old Alex and Ani days, as that brand's presence has waned in the Disney Parks ecosystem overall. You will still find Disney-branded jewelry, hair accessories, hats, mouse ears, lanyards, keychains, and phone cases. Mouse ears in particular show up consistently across both locations.
Housewares
Coffee mugs are almost always present, often featuring past park events, attractions, or seasonal collections. Art prints come and go, and when Wonderground Gallery pieces make it out to the outlets it is an exciting day. Kitchen odds and ends, plates, drink tumblers, oven mitts, and picture frames also cycle through regularly, especially right after the new year when all the dated frames make their way out of the parks. You'll find official Disney merchandise including mugs, phone cases, kitchen accessories, and more.
Disney Pins

If you are a pin trader or just starting to build a collection, Character Warehouse is one of the best places to do it affordably. After special park events and parties, the outlets typically receive a solid influx of pins at reduced prices. Finding an event pin set here for 50% off what it sold for at the park is not unusual at all, and it happens regularly.
Event and Festival Merchandise
This is one of the most exciting categories for regular Disney visitors. Past Epcot festival merchandise (Food and Wine, Flower and Garden, Festival of the Arts), Mickey's Not-So-Scary Halloween Party items, Mickey's Very Merry Christmas Party exclusives, and RunDisney event gear all find their way to the outlets after the event season wraps. If you missed something specific at an event, it is absolutely worth checking the Character Warehouse in the weeks and months after.
Tips for Getting the Most Out of Your Visit
Going in with the right strategy makes a huge difference at Character Warehouse.
Visit on a weekday. Both locations are significantly less crowded Monday through Friday, and you will have a much easier time both getting in and actually browsing comfortably once you are inside.
Go at opening or in the final hour. These are the two best windows for manageable wait times. Early morning right at 10:00 AM on a weekday is ideal. The last hour before close is also typically calmer, which is when the resellers have cleared out and crowds tend to thin.
Try the I-Drive location if Vineland has a long wait. The International Drive store is smaller but often better stocked in terms of what is actually still on the shelves after the morning rush, and the wait is usually much more manageable.
Keep an open mind. This is not a place to arrive with a specific must-have item in mind and expect to find it. Going with zero expectations and an adventurous spirit is the best approach, and you might be pleasantly surprised. The magic of Character Warehouse is the unexpected find.
Annual Passholders: watch for special promotions. Disney has periodically run limited-time Annual Passholder discount events at Character Warehouse, including a 20% off promotion in summer 2024 with exclusive early access on Thursday mornings. These special promotions are worth keeping an eye on if you are an AP holder, though note that the standard AP discount that applies inside the parks does not automatically apply at Character Warehouse. Check Disney's official passholder pages or follow Disney news sites for the latest announcements.
Food and drinks are not allowed inside the store, so grab your coffee or snack before you get in line, not after.
If you do not have a car, the Vineland location is your best bet since the outlet mall offers free shuttle service from select Lake Buena Vista hotels and ride share costs from Disney property are lower than the I-Drive location.
Is It Worth Leaving Disney Property?
Absolutely, yes, with one important mindset adjustment: you need to go in knowing that the stock changes constantly and nothing is ever guaranteed. Some visits yield incredible finds and a full shopping bag. Others are quieter. There is usually a lot of Disney Parks merchandise to be found at 50% to 60% off, and they often have an additional discount on all apparel. Even on a lighter visit you are almost always going to find something worth taking home.
Go when you can, stay flexible, and enjoy the hunt. It's one of the most genuinely fun and wallet-friendly things you can do near Disney World.
So there you have it! The hidden Disney World discount store in Orlando. If you can get yourself off Disney property and take some time away from the parks it's a great stop. Looking for more ways to save money at Disney World? Read All the Ways you Can Save Money at Disney.
Have you ever been to the Disney Outlet Store in Orlando? What treasures and amazing deals were you able to find?

I have been visiting the parks annually since my parents first brought me at just a year old. Recently I was able to fulfill my life long dream of being a Florida local and moved from the wintery Northeast to the sunshine and fun of central Florida. Now I am hoping to share my Disney knowledge with you so you can have the best vacation possible!




Carol
Saturday 3rd of September 2022
We found my grownup son R2-D2 ears for $1.99 at the outlet. He was soooo excited to get them. After they arrived, at our Disney resort later in the day, we went back and they were sold out. These are a valued memento of his still today!!